Client & Care ManagementUnicare keeps every client detail in one profile, from funding and goals to documents, incidents, and support plans. Automate forms, track document expiry, and let AI flag important updates before they become issues.
CREATED BY PROVIDER COMPLIANCE. BUILT BY EX-PROVIDERS.
RUN YOUR WHOLE CARE OPERATION FROM ONE PLATFORM, WITH AI ON THE ADMIN
Streamline rostering, automate compliance, and cut admin time by 40%, Your Brand, Your Platform, built for scale.
Created by Provider Compliance, 13,000+ Participants Managed, NDIS & Aged Care, Our Brand, Your Platform
NDIS Healthcare Platform
How We Manage
Our platform simplifies SIL management, helping you coordinate support, track services, and keep everything organized with ease.
Makes SDA management easier, helping you manage properties, client needs, and support details in one place.
Helping you create schedules, manage staff availability, and keep shifts running smoothly.
NDIS Healthcare Platform
Who It’s For
Our platform is designed to provide a smooth and seamless experience, helping you complete everything quickly and effortlessly.
Problem
You carry the responsibility for everything, but problems often surface only when they become serious.
Solution (Unicare)
Get one clear view of your clients, staff, compliance and finances, with AI flagging issues before they grow.
Problem
Too many systems. Too little visibility. Chasing staff, schedules, updates, and client information takes time.
Solution (Unicare)
Everything connected in one place. Manage staff, clients, schedules, tasks, and updates from one platform.
Problem
Too much to manage, too little visibility. Staff, shifts, handovers, and daily updates can quickly become difficult to track.
Solution (Unicare)
One place to keep everything on track. Manage staff, shifts, tasks, handovers, and house updates from one connected platform.
Problem
You carry the responsibility for everything, but problems often surface only when they become serious.
Solution (Unicare)
Get one clear view of your clients, staff, compliance and finances, with AI flagging issues before they grow.
Problem
Too many systems. Too little visibility. Chasing staff, schedules, updates, and client information takes time.
Solution (Unicare)
Everything connected in one place. Manage staff, clients, schedules, tasks, and updates from one platform.
Problem
Too much to manage, too little visibility. Staff, shifts, handovers, and daily updates can quickly become difficult to track.
Solution (Unicare)
One place to keep everything on track. Manage staff, shifts, tasks, handovers, and house updates from one connected platform.
Problem
You carry the responsibility for everything, but problems often surface only when they become serious.
Solution (Unicare)
Get one clear view of your clients, staff, compliance and finances, with AI flagging issues before they grow.
Problem
Too many systems. Too little visibility. Chasing staff, schedules, updates, and client information takes time.
Solution (Unicare)
Everything connected in one place. Manage staff, clients, schedules, tasks, and updates from one platform.
Problem
Too much to manage, too little visibility. Staff, shifts, handovers, and daily updates can quickly become difficult to track.
Solution (Unicare)
One place to keep everything on track. Manage staff, shifts, tasks, handovers, and house updates from one connected platform.
What Unicare actually does
Six Jobs, One Connected System
Connect rostering, clients, compliance, billing, claims, and reporting in one seamless platform.
Client & Care Management
Staff Rostering & Staff MatchingUnicare builds smarter rosters with AI staff matching, real-time updates, GPS-verified check-ins, and instant case notes keeping shifts, hours, and documentation aligned.
Staff, HR and ComplianceUnicare centralizes staff profiles, qualifications, compliance, HR records, and training in one place. Automated alerts and tasks flag expiring documents, missing notes, and overdue reviews.
Incidents & ComplaintsUnicare captures incidents instantly, with AI-assisted reports, response plans, and compliance tracking. Automated alerts monitor reporting deadlines, restrictive practices, complaints, and emerging risks.
Support Plans Made SimpleCreate, manage, and track behavior support plans in one connected place, with goals, notes, progress, and key information always within reach.
Timesheets, Invoicing and ClaimsUnicare automates timesheets, penalty rates, approvals, invoicing, and NDIS claims. AI validates billing, while Xero, MYOB, and QuickBooks integrations keep payments and payroll in sync.
The Tool-Juggling Tax
How Unicare Works Different
Your roster, client files, compliance documents, incidents and invoices all live in different places.
The Job
The Old Way
With Unicare
Case NotesShift documentation
The Old Way
Written up later from memory, sometimes hours after the shift, once the detail has faded
With Unicare
Spoken into the app on the spot, structured into a compliant note by AI while it is still accurate
Staff DocumentsWorker certifications
The Old Way
An expired certificate is discovered during an audit, months after the shifts it affected
With Unicare
Expiry alerts reach the worker and the office before the document lapses, so renewals happen early, not after a finding
Building the RosterResource scheduling
The Old Way
Availability, leave, skills and client preferences cross-checked by hand
With Unicare
AI matching suggests the best-fit worker for each shift, and conflicts surface before publishing
Incident ReportsSafeguard triage
The Old Way
A blank page at 9pm, filled from memory, missing the details the Commission expects
With Unicare
Captured in the moment, with AI drafting a structured report and a response plan with actions
InvoicingClaims & Cash Flow
The Old Way
Hours re-keyed from timesheets, rates checked by hand against the price guide, errors found after rejection
With Unicare
Shifts feed timesheets, timesheets feed invoices, and AI validates every line against the current price guide before submission
Client OnboardingPlan Intake
The Old Way
Details typed in manually from the plan PDF and referral documents
With Unicare
Document extraction reads the uploads, classifies them into the right file and pre-fills the client record
Service AgreementsLegal Contracting
The Old Way
Rebuilt in Word for every new client, details copied across by hand, then printed and chased for signing
With Unicare
Generated from your template with the client’s details filled in, and sent from the platform for completion
Compliance Follow-UpsAction closures
The Old Way
Remembered, or not, by whoever happened to notice
With Unicare
Auto-created as assigned tasks with deadlines the moment a gap appears
Seamless Onboarding Experience
How You Get Started
A clear transition from fragmented spreadsheets and manual tools to an all-in-one audit-ready platform in days, not months.
STEP 01
See It Working
Demo / 14-day free trial
Experience the full compliance platform tailored to your NDIS registration groups. Explore live audit-readiness dashboards, automated alerts, and staff credentialing with guided support or zero-commitment sandbox access.
- Interactive Walkthrough
- No Credit Card Required
- Tailored to Provider Scope
STEP 2
Set Up Your Organisation
Staff + clients + documents + LMS
Seamlessly onboard your entire organisation. Import support workers participant care plans, compliance documentation, and assign mandatory NDIS worker orientation modules through the integrated LMS with dedicated migration Support.
- Integrated NDIS Training LMS
- Staff & Screening Credentials
- Governance & Policy Documents
- Participant Plans & Service Agreements
STEP-03
Run The Week In Unicare
Rosters → Case Notes → Timesheets → Invoices
Execute your end-to-end operational cycle without duplicate data entry. Rosters link directly to NDIS line items, staff submit verified shift notes in real-time, timesheets auto-reconcile, and audit-compliant PRODA/PACE claims generate in one click.
Learn MoreReady to experience a modern, audit-ready NDIS platform?
Join 500+ registered providers across Australia who have simplified operations and achieved stress-free compliance.
- Free Data Migration Assistance
- Dedicated Australian Support
- Audit-ready configuration in under 7 days
AI Built into Every Step from intake to Invoice.
Isla is the assistant inside Unicare, and she knows three things how the platform works, how your organization works, and what the rules are.
AI Monitoring & Notifications
AI monitors system activity and notifies you about urgent updates, compliance issues, and tasks needing review.
Smart Staff Matching
Let AI intelligently match staff with the right clients based on skills, availability, preferences, and support needs.
Generate Case Note With AI-Voice Note
Turn voice recordings into structured case notes instantly with AI, saving time while ensuring compliant participant documentation.
AI Across the Whole Workflow
Meet Isla, Your In-App Assistant
Isla is the assistant inside Unicare, and she knows three things how the platform works, how your organization works, and what the rules are.
Isla, Your Guide to Unicare
Ask Isla how to do anything in Unicare from creating a new client and reporting an incident to creating an invoice. She guides you through each step, so you can get things done quickly without searching through the platform.
NDIS Healthcare Platform
Our Vision & Our Mission
HANDS THAT CARE THE MOST!
Vision
To transform NDIS care management by creating a seamless, secure, and efficient platform that empowers providers to deliver exceptional, participant centered support. Our care teams to focus on what truly matters improving the lives of every participant.
SUPPORT THAT FEELS LIKE HOME!
Mission
To empower NDIS service providers with a platform that simplifies operations, ensures compliance, and enables teams to deliver personalized, high-quality care to every participant.
NDIS Healthcare Platform
Built By The Providers Already Trust
Automate NDIS Practice Standards, streamline worker credentialing, and stay 100% audit-ready.
500+
Registered Providers
Managed compliance & simplified reporting
13,000+
Participants Supported
Quality-assured care & goal tracking
700+
Healthcare Staff Verified
Screening, NDIS modules & certifications
STANDARD 01
NDIS Registration & Renewal
100% renewal success with automated evidence collection
STANDARD 02
Audit-Ready Quality Management
Practice standard mapping & digital incident logs
STANDARD 03
Continuous Compliance Checks
Real-time alerts for expiring NDIS worker screening
MID-TERM AUDITED Harrison provided outstanding support throughout our compliance process. He was knowledgeable, responsive, and made everything easy to understand, especially in areas that can often feel overwhelming. His guidance was clear, practical, and tailored to our situation, which gave us a lot of confidence moving forward.
Maung Bo Bo
6 months ago
Thanks to Harrison for guiding me through everything, the process went smoothly from the beginning until the end. A talented and knowledgeable young man, I am so glad we went with Provider Compliance, thank you Harrison, you are highly recommended. Will definitely be using you guys again in future.
Paige Eliapo
7 months ago
Harrison and his team are sooooo helpful! Beyond words. So worth your money! Always available to answer questions and the documents are so clear cut and helpful! Thank you so so much for all your continued help and guidance. You guys are awesome!
Nour Ladkani
8 months ago
I highly recommend Provider Compliance. I was assisted by Harrison, who was extremely helpful, understanding, and patient. He also supported me with the NDIS portal and other important matters. Overall, I am very satisfied with their service and will continue to choose them for future needs.
Laxmi Vythilingum
8 months ago
We had the absolute pleasure of working with Provider Compliance, and I can confidently say their service is seamless, professional, and highly reliable. From the very beginning, their team demonstrated deep knowledge and expertise as both consultants and brokers, guiding us through complex compliance requirements with clarity and ease. What really stood out was their end-to-end support, they didn't just advise, they actively partnered with us to simplify processes that usually feel overwhelming. Every interaction was professional, transparent, and tailored to our specific needs. They were proactive in identifying potential challenges and offered practical, cost-effective solutions that saved us both time and stress. If you are looking for a compliance partner who combines expertise with genuine care, I couldn't recommend Provider Compliance enough. They truly live up to their name by making compliance simple, seamless, and stress-free.
Awais Virk
8 months ago
MID-TERM AUDITED Harrison and the team were awesome at guiding me through the registration and audit process. Very knowledgeable, transparent and always available. Definitely worth engaging them.
Adam Matheson
8 months ago
From start to finish the procedure was very smooth. Harrison was a pleasure to deal with.
George Moussa
11 months ago
MID-TERM AUDITED Brilliant help thank you so so much again and for the continued support
Admin Linkedd
11 months ago
We Are Here To Answer You
FAQ
Get clarity on Unicare features, care management, compliance, and everything in between.
Unicare brings essential care management tools together, making it easier to manage client information, support plans, case notes, incidents, tasks, and day-to-day workflows.
Yes. Unicare helps manage staff, track hours, monitor shifts, and streamline timesheet management.
Yes. Unicare supports NDIS claims, compliance tracking, documentation, and reporting to help providers stay organised and compliant.
Yes. Staff can access Unicare through the mobile app to manage tasks, appointments, check-ins, client goals, updates, and more.
Yes. Unicare uses AI to assist with case notes, insights, staff matching, automation, and smarter care management.
Yes. Unicare is designed to support different care organisations with flexible tools for managing staff, clients, services, compliance, and daily operations.
NDIS Healthcare Platform
Your Brand, Your Platform
Your Brand. Your Platform. Powered by Unicare. A fully branded care management platform that works your way. from your logo and colors to your web and mobile experience.
01: Your Brand, Your Way!
Use your own logo, colors and name across web and mobile.
02: Branded Mobile App
Launch your own app under your organisation’s name on the App Store and Google Play.
03: Your Own Domain
Run the platform on a custom domain that feels completely yours.
04: Secure Organisation Space
Your data, users and branding stay fully separated from other organisations.
Now, Unicare Just One Tap Away!
Stay connected with your team, access case notes, update NDIS plans, and track progress in real time all from the convenience of your smartphone.
